Frequent asked questions
What services does Rheumatologist OnCall offer?
Rheumatologist OnCall offers expert diagnostic consultations, personalized care memberships, non-member follow-up visits, telehealth and in-person rheumatology visits, second opinions, testing guidance, treatment planning, and the OASIS Obesity and Autoimmune & Arthritis Integrated Solution weight loss program.
What is included in the Expert Diagnostic Consultation?
The Expert Diagnostic Consultation includes an in-depth medical records review before the appointment, a one-hour personalized 1:1 visit with a physician, access to extended laboratory and imaging tests, a detailed action plan after the visit, up to 15 days of continued support, communication with other physicians, and an HSA/FSA reimbursement-ready invoice.
How much does the Expert Diagnostic Consultation cost?
The Expert Diagnostic Consultation is listed at $749 as a one-time service. It is designed for new patients who need clarity, diagnosis support, a second opinion, treatment guidance, or a detailed rheumatology evaluation.
What is the Personalized Care Membership?
The Personalized Care Membership is an ongoing care plan for patients who need more than two visits per year. It includes unlimited specialist access through text, email, or phone, direct access through the secure patient portal, monthly 30-minute appointments, priority scheduling, lab and imaging access, medication support, holistic care, and patient education resources.
How much does the Personalized Care Membership cost?
The Personalized Care Membership is listed at $499 per month, with a 10% discount for annual plans. The page states that there is a minimum six-month commitment after the physician and patient determine whether the practice is the right fit.
What is included in the Non-Member Follow-Up visit?
The Non-Member Follow-Up visit includes a personalized 30–45 minute 1:1 appointment with a physician, access to extended laboratory and imaging tests, an immediate action plan after the visit, communication with other physicians, and an HSA/FSA reimbursement-ready invoice. Some additional services, such as preauthorization, are paid separately.
How much does a Non-Member Follow-Up visit cost?
The Non-Member Follow-Up visit is listed at $450 as a one-time service. It is intended for patients who are not enrolled in the Personalized Care Membership but need a follow-up consultation.
What is the OASIS weight loss program?
OASIS stands for Obesity and Autoimmune & Arthritis Integrated Solution. It is a physician-guided weight loss program connected to autoimmune and arthritis care. The program includes a one-hour onboarding visit, monthly 30-minute follow-ups, nutrition counseling, physician communication, laboratory monitoring every four months, a 30-day anti-inflammatory plan, an online nutrition course, and discounted cash pricing for weight loss medications.
How much does the OASIS program cost?
The OASIS weight loss program is listed at $299 per month, with a 10% discount for annual plans. The page lists covered states for this program as Oregon, Florida, California, Ohio, Indiana, Kentucky, Arizona, Montana, and Texas.
What types of visits do you offer?
Rheumatologist OnCall offers both in-person and video consultations. Patients in California or those who can travel may be seen at the Irvine office, while eligible patients in select U.S. states may receive online video consultations through telehealth.
Do I need a referral to see a rheumatologist?
No. Rheumatologist OnCall does not require a referral. Patients can book directly through the website and typically receive faster access to specialized rheumatology care compared with traditional referral-based systems.
Can I use insurance, HSA, or FSA for services?
Rheumatologist OnCall is a direct-care practice and does not bill insurance for office visits. However, patients may use insurance for lab work, imaging, and medications when possible. HSA and FSA accounts may be used for eligible visits, and the practice can provide a superbill for possible out-of-network reimbursement.
Do you accept Medicare or Medicaid?
Rheumatologist OnCall is not contracted with Medicare and does not bill Medicare for office visits. Patients with Medicare are welcome to book, but invoices cannot be submitted to Medicare for reimbursement. The page also notes that Medicaid rules may vary by state, and the team may coordinate with a primary care provider when needed.
Can the doctor order tests before my first appointment?
No. The physician cannot order tests before the initial evaluation. After the first consultation, the doctor can determine which laboratory or imaging tests are appropriate for the patient’s specific condition, helping avoid unnecessary expenses.
Is Rheumatologist OnCall for medical emergencies?
No. Rheumatologist OnCall is not designed for urgent, life-threatening medical emergencies. If you have a medical emergency, call 911 or go to the nearest emergency room. For less critical rheumatology-related concerns, established patients may contact the office for prompt support when appropriate.












